Company	Status	Description	Meeting Comments	Corrective / Preventative Actions	Person Responsible	Audit Date	Closing Date
Vroon	OPEN - Obs	More attention has to be taken when completing the Monthly Reports to VSM to ensure better accuracy. (Seafarer Overview Report & Certification & Training Matrix)			Personnel Managers	15 February 2012
Vroon	OPEN - Obs	The Seafarers Employment Agreement (SEA) needs updated as discussed in light of the MLC requirements to include more detail. (see draft attached)	Decision under review for solution finding		General Manager	15 February 2012
Vroon	OPEN - Obs	At present for the crew that Hanza has full control of (i.e. not with ESA) then they should arrange to have a monthly payslip onboard that complies with MLC;	in progress of perform change		General Manager	15 February 2012
Vroon	OPEN - Obs	VSM to supply updated manual giving procedures and practices required			Vroon Shipping	15 February 2012
Vroon	OPEN - Obs	A clear guide should be established on how to address:·         MLC (A1.4.5(a) charging fees to seafarers and how this is checked with external agencies; and·         MLC A2.1.1b Opportunity to examine the contract and conditions. The above then has to be made aware to the seafarer so that when onboard and asked the question they can answer.			General Manager	15 February 2012
Vroon	OPEN - Obs	SIS requires to be maintained up to date daily.			Personnel Inspector / TC Coordinator	15 February 2012
Vroon	OPEN - PFI Point for Improvement	As discussed the Evaluation process is critical to the improvement & growth of the crew members and therefore more attention has to be paid to this area. Reference is drawn to VSM – Crew Evaluation Process (Dec 2011 Rev 1)			Personnel Inspectors	15 February 2012
Vroon	OPEN - PFI Point for Improvement	MLC training & awareness needs to be raised during 2012 and the method of achieving this have to be established between VSM & Hanza.			General Manager	15 February 2012
Vroon	OPEN - PFI Point for Improvement	Attention in the next audit by VSM should be in Accounts and their processes	No action required		Vroon Shipping	15 February 2012
Vroon	OPEN - PFI Point for Improvement	More correspondence and work is required by both VSM and Hanza to improve the briefing and de-briefing process for Senior Officers.			Personnel Inspectors	15 February 2012
Hanza Marine Management	OPEN - Obs	Correct context of Document storage area. Make a note that all documents should be stored on company server.
Hanza Marine Management	OPEN - Obs	To correct context in Section 11.0, that seafarer appointed for visit to doctors after sign off, if client request this.
Hanza Marine Management	OPEN - Obs	To correct context in sec 1.4.3 to: Any amendments to existing policies, procedures or work instructions should be subject for review by QA Manager/ Head of Departments and approval by the General manager.
Hanza Marine Management	OPEN - Obs	Internal follow - up Audit of the Quality manager should be done after QMS fully implemented and Quality Manager performed his own Audit of the QMS activity sec 2.6
Hanza Marine Management	OPEN - Obs	To correct context about Personal Folder Maintenance. On receipt of badge stamp with date badge will expire made.
Hanza Marine Management	OPEN - Recommendation	To create Training Matrix for all Hanza Marine Management Clients for Personnel Inspectors use.
Hanza Marine Management	OPEN - Recommendation	To correct Sec 11.0. To nominate Personnel Inspectors to inform Vessel/Seafarer. If seafarer signed off on medical background with "Not feet for Duty" note to contact HMM Insurance Coordinator after arrival within 2 working days.
Hanza Marine Management	OPEN - Recommendation	SMS revision status form for Manuals and HMM Forms to be created
Hanza Marine Management	OPEN - Recommendation	Root Cause analysis to be incorporated in to Outstanding Items
Star Reefers	OPEN - Obs	It is suggested that remotely located crewing agencies providing service for Hanza Marine Management (like Hanza Black Sea for example) are audited by Hanza MM for compliance with their clients requirements.			General Manager	21 september 2012
Star Reefers	OPEN - NCR	List of approved / suggested medical clinics is not followed and seafarers obtain their Health Certificates in clinics up to their choice. Such list of clinics was provided to Hanza MM (as well as to other crew Number of sick cases experienced by crew provided by Hanza MM may suggest that non-listed clinics which are issuing Health Certificates are not up to the required standard.managers) in year 2010.			Personnel Inspector	21 september 2012